Why isn't my home address recognized?
Addresses fail due to validate for a number of reasons, the following list should cover the problem you're likely to experience. The United States Address Management System (AMS) allows the public to submit address questions, additions and changes. You can find your local AMS office by entering your city and state or ZIP Code here.
Input Error
Entries that are typed incorrectly, misspellings, flipping or scrambling numbers in the street address or the postal code can cause your address to be invalid.
Incorrect Information
Similar to the above reason, sometimes information is just inaccurate. A wrong street name, or city name, or postal code will cause an invalid address error.
Missing Information
In some situations the problem is that the information is missing. If the full address is not entered, the USPS will not be able to validate an address.
Falsified
On occasion, information is fake. People might falsify an address to hide an identity or steal one. The falsification of information can cause an address to come back with an "invalid" result (or worse, you might be accidentally validating someone else's address, without knowing it).
Not Serviced
Sometimes the postal service does not service an area directly. If the physical address is not receiving mail, it means that it won't be registered in the USPS database, and that means any mail addressed to it will be sent back where it came from.
Not Registered
An address needs to sign up with that postal service if it is to receive mail.
New Address
A new address may not yet have had time to sign up for mail, or perhaps the mail system is still processing and adding them to the list.
Unoccupied
If no one is using the address, there's no one to sign the address up, so it's not on the list.
Does Not Exist
Every now and again, an address that does not exist. The address may have recently been condemned, demolished, or otherwise no longer in use. More often, it's because the address never existed.
How Do I Get the USPS to Recognize My Address
Getting the United States Postal Service to recognize your address doesn't need to be difficult but it may take a few months to take effect. Addresses managed by the United States Address Management System (AMS) allows the public to submit address changes. You can find your local AMS office by entering your city and state or ZIP Code here.
If you have any questions, please email health@ccdoh.org.
Protection
Older adults and people who have severe underlying chronic medical conditions such as heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself.
Prevention
If you are sick with COVID-19 or think you might have it, follow the steps below to help protect other people in your home and community.
FAQs
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